International logistics for eCommerce

We offer a full service solution

  • Fair price calculationNo round ups
  • No volumetric weight surchargePay for the actual weight of your parcel
  • No fuel surcharge No hidden fees and charges
Start shipping
  • Label creation and trackingGet your label in 2 clicks and track parcels online in Web App or via API
  • Easy HS codesAutomatic suggestions help you find the right code
  • Drop-off or pick-up at your convenienceChoose the best option to transfer your orders to us, either through drop-off or by arranging a pick-up at a convenient time slot
  • Seamless customs clearance in Europe and UKWe support IOSS/DDP procedures for your orders
  • Label customizationAdd order number, tags or additional comments for your customers or warehouse operations
  • Compensation for issuesWe have a transparent compensation policy in case anything happens to your parcel

Our warehouses and destinations

We deliver to 100+ countries from our warehouses in Japan, Mainland China, Hong Kong, South Korea, Europe and Turkey. If we don’t have warehouses in the country you operate in, you can drop-off the parcel in the main hubs or contact us.

Warehouses world mapWarehouses world mapWarehouses world mapWarehouses world mapWarehouses world mapWarehouses world mapWarehouses world map
  • Japan
    Delivery to:
    EuropeUSACanadaBrazil & LatAmAustraliaUkraineCIS countries
    • We operate warehouses in Tokyo and Osaka
    • B2B and B2C delivery to 100+ countries
    • Tax rebate for all parcels
    • Transparent tracking
    • Multi-language tracking page for you and your customers
  • Mainland China
    Delivery to:
    EuropeUSACanadaBrazil & LatAmAustraliaUKIsraelUkraineCIS countries
    • One pick-up for all your parcels no matter where you sell
    • Transparent tracking
    • Multi-language tracking page for you and your customers
    • Parcel consolidation
    • Product inspection
  • Hong Kong
    Delivery to:
    EuropeUSACanadaBrazil & LatAmAustraliaUKIsraelUkraineCIS countries
    • Pickup in Hong Kong
    • Shopify and Shoplazza integration
    • Regular flights from Hong Kong
    • Transparent tracking
    • Multi-language tracking page for you and your customers
  • South Korea
    Delivery to:
    EuropeUSAIsraelCIS countries
    • We operate warehouses in Seoul
    • Transparent tracking
    • Multi-language tracking page for you and your customers
  • Europe+UK
    Delivery to:
    EuropeCIS countries
    • Warehouses in France, Germany and the UK
    • Delivery within Europe and the CIS countries on demand
    • Modern last mile solutions, including eco-solutions by PAACK
    • Transparent tracking
    • Multi-language tracking page for you and your customers
  • Turkey
    Delivery to:
    EuropeUSACanadaBrazil & LatAmKenyaAustraliaUKIsraelUkraineCIS countries
    • We operate warehouses in Istanbul
    • Transparent tracking
    • Multi-language tracking page for you and your customers

Three ways to operate your parcels

We provide shipping solutions that allow your business to get labels in a comfortable way
  • Web AppSign up for our Web App and manage your logistics
  • Open APISet up a direct integration with Joom Logistics service
  • IntegrationsConnect in one click to Saas Platforms and to ERP solutions

Get an offer based on your shipping volumes

How it works

  • 1
    Sign up for our Web App
  • 2
    Choose the best service and prices for your business
  • 3
    Get labels by API or in Web App and put them on the parcels
  • 4
    Handle parcels to us and enjoy the process of delivery
Package tracking

Track your parcel and get support

Map pin icon
Track your parcelSimply input the tracking number and get most up-to-date tracking information
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Have a question about your package?Please get in touch with our support team

Our clients love us

Review company logo
Sugahara Shin
ZenGroup Inc.
We are working together with Joom Logistics in the field of e-commerce cross-border market and for us the main factor in choosing this partnership was their well-managed wide network covering more than 100 countries of destinations.
Review company logo
Satoshi Motoyama
Kumajoi
We’ve been trusting Joom Logistics with cross-border delivery from Japan for about 1 year. We sell on eBay and our customers enjoy transparent end-to-end tracking. In October, we met with the company’s management at our office in Japan. We were very pleased to learn that delivery from Japan is one of the highest priorities for Joom Logistics.