International logistics for eCommerce
We offer a full service solution
- Fair price calculationNo round ups
- No volumetric weight surchargePay for the actual weight of your parcel
- No fuel surcharge No hidden fees and charges
Label creation and trackingGet your label in 2 clicks and track parcels online in Web App or via API
Easy HS codesAutomatic suggestions help you find the right code
Drop-off or pick-up at your convenienceChoose the best option to transfer your orders to us, either through drop-off or by arranging a pick-up at a convenient time slot
Seamless customs clearance in Europe and UKWe support IOSS/DDP procedures for your orders
Label customizationAdd order number, tags or additional comments for your customers or warehouse operations
Compensation for issuesWe have a transparent compensation policy in case anything happens to your parcel
Our warehouses and destinations
We deliver to 100+ countries from our warehouses in Japan, Mainland China, Hong Kong, South Korea, Europe and Turkey. If we don’t have warehouses in the country you operate in, you can drop-off the parcel in the main hubs or contact us.
- JapanDelivery to:EuropeUSACanadaBrazil & LatAmAustraliaUkraineCIS countries
- We operate warehouses in Tokyo and Osaka
- B2B and B2C delivery to 100+ countries
- Tax rebate for all parcels
- Transparent tracking
- Multi-language tracking page for you and your customers
- Mainland ChinaDelivery to:EuropeUSACanadaBrazil & LatAmAustraliaUKIsraelUkraineCIS countries
- One pick-up for all your parcels no matter where you sell
- Transparent tracking
- Multi-language tracking page for you and your customers
- Parcel consolidation
- Product inspection
- Hong KongDelivery to:EuropeUSACanadaBrazil & LatAmAustraliaUKIsraelUkraineCIS countries
- Pickup in Hong Kong
- Shopify and Shoplazza integration
- Regular flights from Hong Kong
- Transparent tracking
- Multi-language tracking page for you and your customers
- South KoreaDelivery to:EuropeUSAIsraelCIS countries
- We operate warehouses in Seoul
- Transparent tracking
- Multi-language tracking page for you and your customers
- Europe+UKDelivery to:EuropeCIS countries
- Warehouses in France, Germany and the UK
- Delivery within Europe and the CIS countries on demand
- Modern last mile solutions, including eco-solutions by PAACK
- Transparent tracking
- Multi-language tracking page for you and your customers
- TurkeyDelivery to:EuropeUSACanadaBrazil & LatAmKenyaAustraliaUKIsraelUkraineCIS countries
- We operate warehouses in Istanbul
- Transparent tracking
- Multi-language tracking page for you and your customers
Three ways to operate your parcels
We provide shipping solutions that allow your business to get labels in a comfortable way
Web AppSign up for our Web App and manage your logistics
Open APISet up a direct integration with Joom Logistics service
IntegrationsConnect in one click to Saas Platforms and to ERP solutions
Get an offer based on your shipping volumes
How it works
- 1Sign up for our Web App
- 2Choose the best service and prices for your business
3Get labels by API or in Web App and put them on the parcels- 4Handle parcels to us and enjoy the process of delivery
Package tracking
Track your parcel and get support
Our clients love us
Sugahara Shin
ZenGroup Inc.
“We are working together with Joom Logistics in the field of e-commerce cross-border market and for us the main factor in choosing this partnership was their well-managed wide network covering more than 100 countries of destinations.“
Satoshi Motoyama
Kumajoi
“We’ve been trusting Joom Logistics with cross-border delivery from Japan for about 1 year. We sell on eBay and our customers enjoy transparent end-to-end tracking. In October, we met with the company’s management at our office in Japan. We were very pleased to learn that delivery from Japan is one of the highest priorities for Joom Logistics.“